Customer Testimonials
Great people.at the dealership. Always very professional and polite and knowledgeable. I've purchased two vehicles from this location and haven't had any regrets.
Everyone I have encountered is pleasant, even over the telephone. The service advisor Stanley is awesome and always makes sure you walk out with a smile.
Am here since 2016 and the service been great from day one. The mechanics are excellent..
Seth Cooper is such a Great Person. Such a pleasure to do Business with. This is an Excellent Dealership. You will be very happy when you go there.
My scheduled maintenance appointment went perfectly. Andrew the service advisor was courteous and professional and made the experience a pleasure. The car was done in the time I was told. I will be back! Great dealership!
Andy from the service department handled my oil change service for my 2020 GMC Acadia to my complete satisfaction. Good service department at Group # 1 RVC GMC
Well organized, efficient, professional, and informative group who pay attention to detail and know their business. They represent a model for other service centers to follow.
My experience with Drew from start to finish was exceptional. I would not hesitate to recommend that dealership and in particular Drew.
Andy in service had my Terrain in and out for oil change and tire rotation. He was great, and addressed the cars digital computer in updating the current oil change. Also offered a special discount for the service today!
Honestly the best experience buying a truck ever. Knowledgeable, personable and professional staff . The process was painless. This dealership, especially Drew was a pleasure to work with . I would not hesitate to buy here again.
Brought the car in for an oil change. It was treated well got in and out with no problem. However, I wish that the salesperson had told me about the problems with the 6.2 engine while I was buying the car. I probably would not have bought it. I think that's dishonest.
Melissa was a great help and very professional. And I am high maintenance. I wish her every success.
nice sales team made the process very easy, great pricing too ,would definitely go back agai
Andrew was a pleasure to deal with. The staff is very courteous and I would definitely recommend them.
⭐⭐⭐⭐⭐ I couldn’t be happier with the service I received at my GMC dealer this morning!
I brought my vehicle in for its regular maintenance — oil change, full inspection, and the New York State emissions test. Everything was handled quickly, professionally, and with great care. The staff was incredibly friendly, attentive, and made me feel completely at ease from the moment I walked in. They explained everything clearly and even went the extra mile to make sure my car was in perfect shape.
If you’re looking for reliable, honest, and top-notch service, I highly recommend this GMC dealership. They ... Read More DealerRater - Apr 11, 2026
Great service - honorable sales team. - commitment to customer satisfaction. I travel 25 miles because i value the service
Exceptional service, and I love that they show you concerns via video prior to servicing
Professional and attentive. When you ask a question time is taken to explain the reason for any concerns.
Mike & Seth have gone above & beyond to help me select vehicle. RVC Centre GMC is a beautiful clean dealership.
Very helpful and easy to work with especially Rod,the sale person. Very convenient location
Melissa was awesome great salesperson knowledgeable not pushy straight forward sale with no bull and a great personality and very helpful
No nonsense no games want to sell a quality vehicle. Polite staff who make purchasing a car enjoyable.
The staff is very friendly and knowledgeable. I have been going to this dealership for years
Very quiet, very professional the sales person that I dealt with made everything easy. His name is Mike Smith like I told him after we finish signing the papers. It was the shortest time I’ve spent in a dealer.
Best service center I’ve ever dealt with.. From the front desk to the mechanics it’s a wonderful experience dealing with their team
Brought car in with a problem. They spent time to troubleshoot and make repairs. They found something else wrong with car call to get ok to make repairs Great job kept up the good work.
Excellent customer service and communication from the start. They go over every repair in detail via video so you can see what the issues are. Very comfortable waiting area with TV, WiFi and coffee station. Ask for Stanley.
Very Professional and Great Service, I always am very satisfied when I use the GMC dealership....
The service agent that I dealt with was knowledgeable and texted me with updates on truck.
A simple battery replacement damaged the tire monitor system and no one could understand why
Rockville CENTRE GMC is the best and Andy Melo at the service desk goes out of his way to help his customers, even picked me up from home and back to the dealership to pickup my car after service one time
I love this dealership. This isn’t 3rd car from them and I will get my next car from them too. Andy in service and the whole group are fantastic. 5 stars all the way!
This is my second time purchasing a car at this location and the second time I dealt with their sales people. All the same people from 4 years ago and they're all so nice. They're like family and that's why I came back.
Long wait before some acknowledge you. They cannot fix your issue the same day. Shame
Rockvillecentre gmc is the only place to go for service. I bring all my GM cars there. The service writers are professional and very understanding. The technicians are very knowledgeable of you GMC. I highly recommend this dealership to anyone looking for GMC. .
The technicians at GMC were knowledgeable, very helpful and expedient in servicing my vehicle and keeping me abreast of the status
Awesome dealership. Service was quick. Super friendly staff. Clean and warm accommodations while I waited, coffee, tea and all that. Highly recommended !
Second time I leased from Rockville Centre GMC, I have bought and leased many cars and trucks over the years. They are by far the best dealership I have dealt with, no manager- salesmen back and forth like every other dealership. Was in and out in under an hour and was very satisfied with the deal. The salesmen Mike Smith was great and is highly recommended.
I had a great experience purchasing my truck with RVC GMC. Rod, and Ken were very accommodating and a pleasure to work with.
The staff was very kind and helpful. It was the most efficient car dealership experience!
Andrew was very helpful and professional. Will be using this place in the future work.
very fast and curteous service. my first time so I have to wait to see the results of the actual work done.
Andy is a stand up guy and honest. It’s always a pleasure to bring the Mrs car there for service.
As always, staff at dealership were courteous and professional. They provide excellent and quick services.
Courteous and friendly. Work done in 2-hours opposed to 6 by GMC Roslyn NY
They topped every service of every brand of car I’ve ever had. They were kind and honest and compassionate Rare in the car world
Always a great experience at Rockville Centre GMC, whether it be in sales or service. Everyone is a pleasure to work with, and very easy going...I've never felt any sales pressure from either department, which is a big part of the reason we've been going there for the last 17 years!
They did.not address the problem, I paid over. $1,000 without fixing the issue.
Excellent service and ease. A please to deal with. Would definitely recommend to others. Thank you
The service department is great. They instantly take care of my needs and treat me and my vehicle with the utmost respect. They understood my needs and took care of it immediately
GMC Rockville Center service guys are all very professional and knowledgeable. Always satisfied with the service.
Good experience. People who worked there knew what they were doing. Called me to Let me know of other problems that they caught.
Very courteous and professional. The wait time was br fast and all my questions were answered.
Friendly service, the staff explained everything to the very end including using my GMC points on the service..
Seth Cooper was excellent with me. They bought my other truck. Got a new one. I was very happy with the quickness the honesty in a quick process recommend him highly
Stanley was a. amazing advisor. Helped me out through the whole process and got what needed to be done taken care of.
Efficient, courteous, ready on time! Would recommend without hesitation. Ken Ryan has the leadership and management skills that keep his business at the top of their game always.
I brought my truck back to the GMC dealership for the seventh time for it, shutting off and intersections having a rattling noise underneath and some other issues. They told me none of it’s under my extended warranty. I would have to pay out-of-pocket. I let them replace a battery which they said was my transmission issue. I walked away for $650. They were gonna charge me just for a diagnosis $200 instead if I did the battery to wipe out the diagnosis charge. On my drive home my exhaust pipe fell off my truck. And I found Tools and a ... Read More DealerRater - Oct 4, 2025
Have been using this dealership for years for leases and service. Great team and always professional . Worked with Andy this morning. He did a great job .
Drew, my salesman,was amazingly helpful, informative and addressed everything I asked 100 percent. Gave me his cell phone number and answered me numerous times with all my concerns. Delivery was quick and easy and explained everything about my new truck so that I left confident on using all it's options. Highly recommend this dealership and especially Drew as a salesman
Stanley is amazing always keeping me updated and make sure my truck is always returned in better condition than it was. They are a great dealer
People people they are polite knowledgeable listen to your complaints let you know how long it'll take waiting room is spotless office coffee plus a great experience for a great truck thank you Lou
Place is clean helpful and very knowledgeable, fully recommend people here want to make you happy thank you Lou
They’re efficient, accurate and dependable Transportation back and forth is top notch they are friendly and understandable. I’m looking forward to visiting you guys again
Every one was attentive to my needs.Actually got my car fixed under warranty. Service manager and service advisor were great
This was a Very enjoyable experience. Seth was friendly and honest. He couldn’t have been more accommodating.
The techicians and employees in the Service and Sales Department are courteous and accommodating. They go the extra step to help you and to answer your questions.
Great service. Great customer service. Keeped me upto date on my service. Quick service. Would definitely recommend this dealership.
Representative was knowledgeable courteous and an absolute delight to work with . She answered all my questions and was very responsive via text making communication seamless
The service at GMC Rockville Center is very pleasant , from the time of arrival until they finish the service.
Helpful and responsive.Thorough!Stanley was terrific answering my questions too! They honored my coupon for and oil change and tire rotation as well.
Excellent service and great guys in the service department. Not much wait time. will be using them for a long time.
All good at GMC service center, kind courteous, and helpful waiting room was nice and tidy
Friendly, quick service. Advised me of cost upfront and didn't try to oversell me.
Very professional and courteous. They advise me about the best service at the moment for my vehicle, and they did not made me to wait too long.Satisfied with the experience as always. Thanh you.
The employees are friendly, efficient and take pride in the customers. Lounge is very comfortable for waiting.
My experience at RVC GMC was excellent. Seth was extremely knowledgeable and made the buying process so easy.
Made an emergency same day appointment and took me on time ! Stanley was the best !!!
Great experience all around. Easiest car purchase, no stress, always available for questions, not hassled when looking at the cars. Always a smile from all the workers.
Service was excellent. Eric Valentin was exceptional. Wait time was great. I highly recommend GMC Rockville Centre to anyone who needs service for their vehicle.
Everything went very smoothly Mike was knowledgeable and help me find just what I was looking for.
Eric and his team was very forthcoming with the proposed repair plan, cost and completion time.
Friendly professional service.Completed my service in a timely manner while I waited in comfortable room.
Had an 845 appointment for oil change and tire rotation. Pulled right in service area where I met up with Andy, he checked me right in and took my car into the shop. Car was ready and hour later! Thank you Andy and the GMC mechanics! Great job
The service manager Keith is the best I wouldn’t go any where else with my GMC
Eric & Andy are THE BEST‼️ Great Service Accommodating, Extreme Professional & Friendly & easy to work with. Highly Recommend ⭐️ ⭐️ ⭐️⭐️⭐️
Excellent service. The areas are clean and the coffee is great. All the service personnel are attentive and happy to assist.
They have demonstrated professional, honest and courteous service. I would definitely recommend them to anyone.
This dealership was excellent warm and inviting. Seth was knowledgeable and able to answer any questions. Kenny was receptive and a pleasure to interact with. I would highly recommend.
Very professional very knowledgeable very friendly service staff would highly recommend this dealership for service for your Gmc car repairs were done quickly and professionally
Pleasant, easy to deal with, no pressure. Great selection, always quality vehicles to choose from
Easiest dealership to deal with! Seth Cooper is amazing and I’m going to be sending everyone here.
Eric at the service desk and the manager Keith were excellent service was done in a timely manner and I was fully informed of the work being performed. Thank you they were excellent
I recommend RVC GMC !! Keith and his team are very professional and accommodating!! Great customer service!!
been client for 7 years, Happy to be part of it, love Customers service skills they have.
On my first visit at this location , I was very satisfied with their service and profesionalism. Andy Melo and Eric made me feel very confident when they handled my needs with my car. Thank you for your concern and your time.
Vehicle purchased at RVC GMC. Great service department, told me what to expect and they delivered!!
Excellent service, excellent understanding of service needs. Response was prompt and timely. All service advisors and technicians were very helpful.
Everybody was professional. The dealership is clean. The waiting room is very nice. Everybody is friendly.
The service dept keeps trying to sell service all day. I went in for a flat tire with a nail. I do have warranty on my tires and rims. They tried to sell me brake pads all day, then got the nerve to say I need to resurface my rims so they can charge another $800 from warranty. I said no. They purposely kept my car all day thinking they would be able to get me. I know about cars silly dealer nice try . Worst place stay away from Andy service tech.
